Shipping policy

Shipping Policy

Effective Date:

Thank you for shopping with Asarco International Foods! We offer convenient local delivery and in-store pickup options to ensure your grocery shopping experience is easy and efficient. Please read our shipping policy below for full details.

1. Local Delivery

We currently offer local delivery within a 20–30 mile radius of our store location in Jessup, MD.

Delivery Schedule

Delivery Hours: 10:00 AM – 8:30 PM (Monday – Sunday)
Meat Section Cutoff: Orders containing meat, poultry, or seafood must be placed before 8:00 PM. After this time, these items may be substituted with pre-cut selections if available.

Delivery Fees

Delivery fees may vary depending on distance and order total. Fees are displayed at checkout.

Delivery Notifications

Customers will receive updates when their order is out for delivery and when it is nearby.

2. In-Store Pickup

Customers can choose free in-store pickup at checkout.

Pickup Hours

10:30 AM – 8:45 PM (Daily)
Please note: The meat section closes at 8:00 PM. Any meat, poultry, or seafood ordered for pickup after this time will be substituted from our pre-cut section if available.

Pickup Instructions

Please see an Asarco Go Clerk when you arrive for pickup.
We recommend arriving during your selected pickup time for faster service.

Pickup Holding Policy

Orders will be held for 24 hours (one business day).
If not picked up within this time and we are unable to contact you, the order may be restocked.
For perishable items (e.g., meat, poultry, seafood), you will be charged the full amount even if the items are not picked up.

3. Order Modifications & Cancellations

Changes: You may modify your order up to 30 minutes before your scheduled pickup time.
Cancellations: Orders can be canceled without a restocking fee if canceled within the change window.

4. Undeliverable or Missed Deliveries

If a delivery is unsuccessful due to incorrect address or customer unavailability, we will attempt to contact you.
Re-delivery may incur an additional fee, or items may be held for in-store pickup.